Building psychological safety requires us to be very aware of our own behaviour, as we create a place where team members feel able to bring up problems and admit mistakes. Today I thought we could talk about psychological safety. How about that? It’s the one commonality that Google found all their high performing teams shared… Continue reading #9 Psychological Safety
Is it a manager’s job to motivate team members? Or is it our job to just get out of the way? In today’s episode, Pilar shares a couple of motivation theories and asks some questions to help you determine whether your behaviour is nurturing self-motivation or hindering it. Self-determination theory suggests that we are inherently… Continue reading #8 Motivation
In today’s episode, Pilar covers the five areas under which team norms develop and why we should pay attention for these unspoken rules that are emerging in our team. Like it or not, your behaviour as manager, as team leader or as official person leading a team, really matters. Group norms develop as team members… Continue reading #7 Team Norms
In today’s episode we dissect trust, think of ways to build it in our team and we ask ourselves some difficult questions. Trust, where do we start? I suppose that before looking about what trust actually is, should we have a quick recap of why it matters? Does Trust Matter? Does it matter? Do you… Continue reading #6 Building Trust
In today’s episode, we tackle the elusive psychological contract. How it’s formed and how we can decrease the negative consequences when it’s broken.
In today’s episode, we look at strengthening and reviewing our team practice by using John Adair’s Action Centred Leadership model to break down teamwork. I had a bit of trouble knowing quite what to order today. I wasn’t sure if I wanted team identity, which is so difficult to define and shape some times; or… Continue reading #4 Team Development
In today’s episode, Pilar looks at the components of Emotional Intelligence, she covers three phenomena we see in the workplace related to emotions and she introduces the emotional capabilities of high-performing teams. Emotional Intelligence A little bit of history. Some of you might remember Daniel Goleman’s book Emotional Intelligence hitting the bookshelves in 1996. What… Continue reading #3 Emotional Intelligence
In today’s episode, Pilar talks about how to create a coaching culture, where we make room for people to grow and solve their own problems – and that includes changing your own leadership style. 19:29mins Coaching was almost a buzzword a decade ago – we started to realised that one size of training doesn’t… Continue reading #2 Creating a Coaching Culture
In today’s episode, Pilar shares a piece of research that looked into the patterns of communication of high performing teams and she asks you some questions to help you review how your own team is doing. 20:37mins I’ll start with an apology, or a disclaimer, I’m not going to tell you how to turn… Continue reading #1 Great Team Communication
A quick hello from Pilar in this Episode Cero, talking a little bit about what the podcast will be covering. And if you’d like to stay a little bit longer in the café, she has a book recommendation for you too.