Metrics are very alluring for managers. Our software tools are full of data and reporting… with just a few clicks we might get the magic mix of numbers that will give us control. But for staff it’s a different story. Too often metrics are used as a kind of straight jacket. Work becomes narrowly defined,… Continue reading #45 The dangers of focusing on productivity and metrics

For a long time the dominant narrative of leadership has been of fearless leaders who move from triumph to triumph without serious flaws or doubt. But in recent years there has been a move towards authentic leadership. Leaders who show vulnerability and who share their weaknesses as well as their strengths. Over coffee Pilar and… Continue reading #44 The value of being an authentic leader

We often need to experience some challenge in order to grow. But tension can easily spill over into destructive interactions. As leaders we need to demonstrate that we can challenge and be challenged. In this chat Pilar and Tim learn they have quite different thresholds for conflict. And they explore the difference between being challenged… Continue reading #43 Working with people who challenge us

In today’s coffee Pilar and Tim discuss the concept of Peacetime CEO/Wartime CEO introduced by Ben Horowitz in 2011. Our companies and teams will all face difficult times where there is an existential threat or huge change looming. How do we lead through these challenges? Do we need a different leadership style to match the… Continue reading #42 War time leader vs Peace time leader

Pilar and Tim explore their experiences of being co-founders or co-managers, as well as being solely in charge. The co-founder dynamic is inevitably going to experience some challenges as a business has its ups and downs. The way that founders communicate, collaborate, challenge and complement each other has a huge impact on the culture of… Continue reading #41 Running a business with someone else

This concept comes from Kate Murphy’s excellent book “You’re Not Listening: What You’re Missing and Why It Matters“. For many of us silence can be challenging, it is often considered a sign that something is wrong. What happens when we approach the quiet ones with curiosity? Certainly, here’s the revised blog post: Inspired by Kate… Continue reading #40 A manager’s most important role is to “give the quiet ones a voice”

From the hidden power of the humble custard cream to the value of fancy restaurants, Pilar and Tim explore the role that food can play in our leadership practice. This is not discussed in business school curriculums, but something changes when we make the conscious step to stop our work activities so we can share… Continue reading #39 Food – a manager’s best friend

What happens for managers when work moves away from real time meeting focussed and more towards asynchronous? Communication and team interaction can be as unique and nuanced as each individual human. So how do we navigate management when our team are spending large parts of their time working async? 1:30mins We talk about some of… Continue reading #38 Tackling the asynchronous environment

It’s hard to imagine a manager without meetings. As leaders we don’t just participate, we also need to run great meetings. All sorts of interesting and unique things can happen when people come together for a group discussion. And yet many of us have a love/hate relationship with meetings. 1:30mins Tim explains what he likes… Continue reading #37 The multiple aspects of meetings

When do we stop being a manager and cross into therapy? Understanding and analysing human behaviour is an essential skill for managers. But most managers aren’t professionally trained psychologists. How should managers be emotionally supporting their direct reports and what lines should they not cross? 0:50mins Where do we draw boundaries as an employer and… Continue reading #36 Manager or Therapist?