#52 The problem with adopting “Amazon’s one-pagers” and other best practices

Jeff Bezos called the one-pager the “smartest thing we ever did at Amazon“. And everywhere we look there are best practices and frameworks which worked wonders for big & successful organisations. So why do they often fail when we apply them in our organisations? We propose that best practices are not something to “lift and… Continue reading #52 The problem with adopting “Amazon’s one-pagers” and other best practices

#51 Manager as umbrella: Protecting the team from the storm

The notion of a manager as a protector of the team is deeply embedded. After all, a primary part of any manager’s job is to remove roadblocks and distractions so their team can stay focussed on their objectives. But it’s not always easy to decide what will distract the team versus what might be helpful… Continue reading #51 Manager as umbrella: Protecting the team from the storm

#45 The dangers of focusing on productivity and metrics

Metrics are very alluring for managers. Our software tools are full of data and reporting… with just a few clicks we might get the magic mix of numbers that will give us control. But for staff it’s a different story. Too often metrics are used as a kind of straight jacket. Work becomes narrowly defined,… Continue reading #45 The dangers of focusing on productivity and metrics