#69 Transparency in management: Balancing openness and discretion.

Managers sit at the crux of organisational transparency and discretion. They need their employees and organisations to share information with them and are regularly deciding what to pass on and what to keep confidential. It’s a tough balance. People need the right information to feel secure and do their job, but too much information can… Continue reading #69 Transparency in management: Balancing openness and discretion.

#67 Managing the dynamics of group conversations

Pilar and Tim are back having a conversation about conversations. Following on from #66 which covered 1:1 conversations, in this episode they dive into group discussions. Facilitating a group adds another layer of complexity – for example giving more time to one person means less time for everyone else. And people behave differently in group… Continue reading #67 Managing the dynamics of group conversations

#66 Managing the dynamics of individual conversations.

Pilar and Tim have a meta conversation about conversations. Participating in a good conversation means we listen, we get to talk, we feel heard, we deepen our understanding of a topic and we build connection with the other person. However not all conversations are created equal. Sometimes we are in a glorious free flowing exchange… Continue reading #66 Managing the dynamics of individual conversations.

#65 Building a network outside your organisation

As managers we will normally have a peer network within our company. But occasionally we might experience problems that our in-house peer network can’t help us with. For example, when the issue is with those same colleagues or our organisation itself. At times like this an external professional network can be invaluable. In this conversation… Continue reading #65 Building a network outside your organisation

#62 Getting the most out of one on ones as a manager

Action-centred leadership asks managers to juggle three priorities: the team, the task and the individual. and in this conversation Pilar and Tim discuss one-on-one meetings, one of the best tools that managers have to work on their relationship with an individual employee. Over coffee we talk about the nuances of this style of meeting and… Continue reading #62 Getting the most out of one on ones as a manager